FAQ

What is Kratom?

Mitragyna speciosa or commonly called kratom, kratum, or krathom is a tropical deciduous and evergreen tree in the coffee family (Rubiaceae) and native to Southeast Asia and Indochina.

Why do people use Kratom?

Kratom is a naturally occurring plant medicine. People have used Kratom for centuries to help relieve pain and increase energy. Always consult your health practitioner to prior use. 

How are your Products package?

Our packages are packed to high food safe level standards in a airtight resealable zipper, a 5-layer high barrier poly structure and a tear notch for easy opening. 

Are your products tested?

Yes, Organoleptic Testing (Use of the senses for identification) Kratombynature focuses on fresh product using the farm to customer business model.  After all, Kratom is a plant and not meant for long term storage in inventory. So, we keep our inventory low and order product frequently. By working with one fantastic Kratom specialist that sources our strains from top notch organic farms in Indonesia. ensures the best quality Kratom

How long does shipping take? Is labeling discreet?

We ship out of Bellingham WA

Same Day Service Monday to Saturday until 4 pm. We use USPS for free shipping and Express. 

We send your tracking number to your email provided.

Free shipping in USA (only) usually 3 to 5 days

Express shipping in USA usually 1 to 2 days

Canada/International usually 7 to 10 days

Yes, we value your privacy:therefore, our return label is KbyN 

Is my Payment safe?

Yes, we are fully secured and encrypted. We do not use overseas third party processors for echecks or credit card processing. We value your privacy and will never use pop ups to advertise that you just purchased a product on our site.